If your order is within our 30 day return policy, you can submit your return request for unopened/unused items here: https://www.healthrangerstore.com/a/returns. If your item(s) do not appear on the order, you can email us at: csr@healthrangerstore.com, or call us at 307-222-0422; M – F; 9:00 a.m. to 5:30 p.m. CST; "within 30 days", is from the date of your order. If you are not within the 30 days of your order date, your product can not be returned. (Please note: You will need to pay the shipping costs for the returned items)