Thank you for reaching out with your concern. We want to assure you that if the shrink band was intact upon receiving your product, it is completely safe to use. The shrink band serves as the primary safety seal for our products. Occasionally, the inner induction seal may become loose due to temperature changes during production and the heat from the induction machine. However, as long as the shrink band was secure, it indicates that the product was sealed properly at our facility and has not been tampered with.
If you still have any concerns or would prefer to return the product, we are more than happy to assist you with processing a Return Merchandise Authorization (RMA). Please let us know how you would like to proceed, and we will be glad to help.