Thank you for reaching out to us regarding your shipment. We understand that waiting for a package can be frustrating, and we appreciate your patience. After discussing with Canada Post, we have been informed that the customs clearance process for items shipped into Canada typically takes between 3 to 5 weeks. If you have selected an expedited shipping method, please note that it may still take up to 3 weeks for customs clearance. For standard shipping options, the process can extend up to 5 weeks. We kindly ask for your patience as customs completes their necessary procedures. If you have any further questions or need additional assistance, please feel free to contact us.
Feb 10, 2025