Thank you for reaching out to us. We understand your request to cancel your order, and we sincerely apologize for any inconvenience this may cause. Due to our commitment to providing the most efficient service possible, orders are processed swiftly. Once an order is processed, a shipping label is created, and it moves to our warehouse for packaging and shipping. At this stage, we are unable to alter or cancel the order.
We are currently experiencing a high volume of orders due to ongoing promotion which limits our ability to locate specific orders. We truly appreciate your understanding and patience in this matter.
Feb 10, 2025